Add personalization
You can customize the text color in this design. Please specify the thread color, for example: Corn.
If you do not specify the thread color, we will embroider the design as shown in the listing photo.
PRODUCT DETAILS
We use the Gildan brand as blanks.
🔹SWEATSHIRTS: Classic fit, 50% cotton / 50% polyester, 271 GSM, fleece inside.
Please check the SIZE CHART before purchasing.
Unisex sizing – similar to men's sizes, so it might be a bit larger than standard women's sizes. If you prefer a more oversized look, consider sizing up.
HOW TO ORDER
🔹Browse through all the photos to familiarize yourself with the product and read the listing description;
🔹Select the color and size of the clothing;
OPTIONAL* Fill in all the necessary information in the "Add your personalization" section:
🔹Write the name of the thread color, for example: White.
🔹Check the accuracy of your order⤴️
ADDITIONAL INFORMATION
Embroidery size:
🔹Size in inches: 3.8x3.6
🔹Size in mm: 97x91
SHIPPING INFORMATION✈️📦
🔹Order processing time will be about 2-3 business days;
🔹Orders within Portugal are shipped with tracking (delivery expected the next day);
🔹Orders within the EU are shipped with international tracking (delivery expected in 3-5 business days);
🔹Orders to the rest of the world are shipped with international tracking (delivery expected in 5-7 business days).
You will receive an email with the tracking number once the package is shipped. All orders are securely packaged to ensure quality. Please note that orders may be delayed during major global holidays.
CARE INSTRUCTIONS💦
🔹Turn inside out;
🔹Machine wash in cold water;
🔹Tumble dry on low heat;
🔹Do not bleach;
🔹Do not iron directly on the design;
EXCHANGE OR RETURN
We do not accept returns or exchanges on any products, as the embroidery is custom-made to your order. If you have any questions, please contact us before placing your order.
OTHER INFORMATION
Please note that the embroidery comes with a backing that acts as a stabilizer to support the fabric and stitches.
We have done our best to convey the colors of the products and threads. However, the colors of the threads and products may slightly differ, as the screens of different devices can display colors differently.
Please read our shop policies, FAQ, and the item descriptions before ordering.
All embroidery designs are developed and stitched in our studio in Portugal!
Follow our Instagram or TikTok for behind the scenes on how we embroider @banagoya.
Feel free to contact us with any questions or concerns about your order. Our friendly customer service team is always happy to assist you 24/7 💙
Details
Sweatshirts & hoodies: Classic fit, 50% cotton / 50% polyester, 271 GSM, fleece interior.
T-shirts: Classic fit, 100% cotton, 205 GSM. Please note, the white T-shirt is slightly see-through.
GILDAN blanks
Unisex sizing similar to men‘s sizes, so it might be a bit larger than standard women‘s sizes. If you prefer a more oversized look, consider sizing up.
Processing time
Each embroidery is made to order — production time 1 – 5 days.
Shipping time
Portugal: 1 business day.
EU: 3-7 business days.
USA, Canada, Australia, South Korea, Japan, rest of the world: 10-21 business days.
Orders ship from Portugal
Returns & Exchanges
No returns and no exchanges, as all items are made to order with custom embroidery.
Care
Turn inside out.
Machine wash in cold water.
Tumble dry on low heat.
Do not bleach.
Do not iron directly on the design.